TAG Mobile Blog2024-03-08T07:01:59+00:00

Important Update: Lifeline Services Remain Active for Customers Impacted by Hurricane Helene

We hope this message finds you safe and in good health after the devastation caused by Hurricane Helene. We understand how crucial it is to stay connected during such difficult times. To assist our Lifeline customers in the impacted areas, the Federal Communications Commission (FCC) has announced temporary waivers for Lifeline service requirements.  This update explains the recent FCC announcement and outlines what you need to do to maintain your service once the waiver period ends.  FCC Waiver for Hurricane Helene-Impacted Areas  If you are a Lifeline customer in Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee, or Virginia, the FCC has implemented waivers to ensure uninterrupted [...]

By |October 9, 2024|Categories: Government Assistant Programs, Lifeline Service|0 Comments

Enhanced Security: Safeguarding Your Account with SIM Swap and Port Out Protection

At TAG Mobile, your security is our top priority. We’re excited to announce the launch of new features designed to safeguard your account from unauthorized changes and fraudulent activities. These enhancements include One-Time Password Verification for SIM swaps and port-out requests, as well as the SIM-Port Protection feature. What’s New? 1. Verification Code for SIM Swap Requests:  When you request a SIM swap through our customer portal or by contacting our Customer Service Representatives, a Verification Code will be sent to your registered phone number or email. To complete the SIM swap process, simply enter the provided Verification Code. 2. Verification Code for Port Out Requests: For [...]

By |July 17, 2024|Categories: Uncategorized|0 Comments

Level Up With TAG Mobile’s New Platform Upgrade!

Just like life, technology thrives on progress. We all desire the latest advancements and the improved experiences they bring. At TAG, we share that passion for moving forward. That's why we're excited to announce an upgrade to the TAG Mobile platform! This enhancement will ensure an even smoother service experience while maintaining your strong and reliable connection. This upgrade will happen behind the scenes, causing no disruption to your current service or benefits. It's primarily focused on improving our network and systems for a smoother experience for you. Are you ready to welcome a fresh, updated look for TAG Mobile? Great [...]

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    Lifeline vs ACP: What’s the Difference?

    March 18, 2024|0 Comments

    Internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote [...]

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